Frequently Asked Questions
Everything you need to know about your United Beauty Supply experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy for hair and skin care products?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.
Are your products 100% authentic?
Yes, United Beauty Supply is an authorized retailer for all brands we carry. We source directly from the manufacturers to ensure you receive genuine, high-quality professional products.
Do you offer professional discounts for licensed stylists?
We do! Licensed professionals can apply for a pro account through our 'Professional Program' link in the footer to access exclusive pricing and bulk sizes.
Can I track my package after it has shipped?
Absolutely. Once your order is processed, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.